If you encounter problems with installing of the product, proceed as follows and send to firstname.lastname@example.org (1) the contents of the generated log file and (2) if possible a video showing your computer screen during the process, at best created with Camtasia Studio or you can just use your cell phone camera:
1.Use Internet Explorer
2.Download the file http://downloads.spearian.com/SpearianForExcel/SpearianForExcel.exe and save it
3.Press Windows Key + R
5.Type “cd downloads”
6.Start recording a video of the screen, e.g. with a camera.
7.Launch the installer “SpearianForExcel.exe /exelog installation.log”
8.Follow the instructions of the installer till the end
9.Send to me the shot video and the contents of the file installation.log – the file is in this directory –
or you can open the file with the command "notepad installation.log" and copy the contents and paste it into an email.
Copyright © 2013-2017 Jiri Pik
Document Version: Sunday, May 7, 2017